Saturday, December 12th, 2009
I just make a test on Maxis Broadband without browse and surfing web. Just powered on the wireless modem and monitoring within few minutes. Please see the captured image. You may found the different Total Data Received. Maxis has changed their broadband package that control by bandwidth. But seen it’s cheating data received.
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- After few minute without surfing
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- Before few minute without surfing
And one more thing, if you are upgrading to new package, you are entitle paid upgrading fees. But if you not going to upgrade. The suck Maxis also change your package to new selling package without your permission . For example, my subscribed package has no bandwidth control, but their new package has bandwidth control. I called to customer service, the guy informed me that my account has exceed the data quota, who’s allowed Maxis change my subscribed package? I don’t know whether Maxis has right to change our existing package to new or not? Is it mean Maxis has right to break the signed agreement? Beware if you are powered on the modem without do anything, your money is flying too…
Tags: Maxis Broadband, Maxis Cheat, Maxis Suck
Bichei on 
When we sign up the broadband package, Maxis informed customer is unlimited data usage package but after u have signed up, Maxis will change the package to limited package. I asked Maxis why cheating customer but Maxis said according to term & condition, Maxis got right to amend the package without inform customer. They said they are not cheating customer & they are right if according to law. Maxis customer service even dare to challenge customer to make a complaint to MCMC. They said they are right & has protected under term & condition.
Pls do not tolerate on this obvious cheating case from Maxis, pls stand for your consumer right & flight for it!!! Maxis dare to challenge customer to complaint to MCMC & totally forget about their credibility & reputation!!! So, if u r the cheated customer by Maxis, pls stand for your right & make a complaint to MCMC & consumer right dept!!
Shit idiot Maxis !!!