Comments on: Maxis Broadband is suck!

By: Mat

Mat — Tue, 12 Jan 2010 10:05:50 +0000

Last night I was upset because my quota limit was up eventhough I purchased unlimited 1.5GB package. I was told by Maxis officer that effective 4.1.10 Maxis has changed the plan to limited usage. Initially I was disappointed when the officer told me that if I cancelled the plan I will be charged RM200.00 eventhough I have just started using it about half a month and the plan was changed without my consent. I then emailed my disatisfaction to Maxis and just now I received a call from the Customer Relationship Unit and she confirmed that I can return the modem without being charged the RM200.00. The prompt and polite response make me feel good and Maxis officers should continue practicing it. If I may named the officers they are Mr Royston, Mr Kent, Mr Ng and Miss Jan.

By: LoyalMan but???

LoyalMan but??? — Tue, 12 Jan 2010 08:21:18 +0000

Maxis sucks!!!…i got my limit more than RM1k but when got overdue to RM400 only they barred…damn it! im using Maxis since 2002 and loyal till now..but when come this problem i might be considered to change a new operator..sucks MAXIS..!!

By: Maxis is the slowest

Maxis is the slowest — Sat, 09 Jan 2010 19:16:38 +0000

I have been using maxshit for 10 months now and I am far from happy. All I can say is Maxis cheats you. They give you slow connection while they are able to give it. I paid for 3.6mbps package and my speedtest is 0.05mbps FOR THE WHOLE MONTH. I paid 98 every month and I get this super slow connection. Please fellas, spread the word. Don’t let your friends and family use Maxis. Let them bankrupt. People are not stupid nowadays. Maxis sucks a lot.

By: Adza

Adza — Thu, 17 Dec 2009 13:07:13 +0000

I agreed, Maxis services is bloody f***ing idiot company, The services is ver bad, Cheated cunsumer money, that is why they making profit and very nice counter services they can bulit up, every month doing renovation,

Why is said that:
1. No body realy carefully check the bill, they charged you up and down on the service you are not subscribe plus services tax.
2, Broadband stupid, its never achieved 3.6mb, idiot..
3. Allways stuck and line cut off every 5 minute, if you subscribe the lower package,
4. The postpaid line is teribble, the bill is charge like hell.
5. Stupid idiot new staff at frontline answering the call,they not even know their product, making thing very difficult…full of policy…management decision..
5. stupid counter system at TTDI and Sunway Pyramid, stupid no ticket…can go straight to counter..but the the long que…like bustard..
6. The package and promotion for line with discounted handphone..is realy suck..if you count the contract 24 month…in total you RM 3500 plus for handphone,,,,(for value RM150 and plus handphone)..maxis cheat people.
7. Nobody bother to take action….
8. and yet MAXIS is the great listed share offered in ASIAN…nandre..ANANDA KRisnan…well done good job,,

This my personel opinion..I might be wrong,,but i am maxis customer for 12 years…I will definately cut off all my services with maxis.

By: auramaya

auramaya — Wed, 09 Dec 2009 12:46:17 +0000

yes, i agree with all of you…my kampung is listed as HSDPA area (coloured in green in maxis map, so funny!!!).. however i have discovered that the service is so bad, just like i’M residing in forest..i have to re-connect every 15 mins…to new users, plz do not sign up for this bad damn service… SAY NO TO MAXIS BROADBAND!!!!!

By: Fedup Maxis

Fedup Maxis — Sun, 06 Dec 2009 16:41:49 +0000

i am maxis broadband user… but i fed up to use it..
it only fast 6am to 6pm after that the connection is too slow
i use 7.2mb and 3gb dunno what happen at nite..
its really2 suck to use…. pls reply why at nite maxis really2 slow

By: mad

mad — Sat, 05 Dec 2009 13:14:47 +0000

i agree 100 percent,the service is bad.if we want to make a petition i think better send to telicom and communication menister and taroh cukup cukup what they think our money come from tree.

By: maxis's

maxis's — Wed, 25 Nov 2009 15:30:25 +0000

agree! agree! maxis broadband is shit….

hw to drop complaint??

By: Leonardo

Leonardo — Fri, 20 Nov 2009 05:40:35 +0000

I’m glad I found this website. I was thinking of buying a 3g modem and signing up for broadband, but after reading all the complaints, I think I’ll stick with my so-so streamyx and wait till their coverage improves. Thanks all for your sincere opinions.

By: hazman aziz

hazman aziz — Sun, 15 Nov 2009 00:41:58 +0000

totally agreed… i m wondering wats their promises to government dept and authorities for the bband approval. Worst than a leech SUCKS people RM. Misleading advertisement promises customers with a moon and stars. Not suprrise a giant australian company considering to terminate their investment in Msia. Bravoooo MAXIS